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  • Hi All. I am trying to select tickets within start/end date – and is getting a good result at that 😉 Trying to do a common copy/paste – some fields is pasted with unknown tags. (skipping a cell aso.) So, tried to do an Tasks /Export to CSV – and only getting headers. No data! Any options /tasks I am missing?

    Lars Knudsen OTE Newbie Gefragt auf 21. August 2017 in Import & Export.
    • 35 views
    • 2 answers
    • 0 votes
  • Hello, I am sending post from my blog with brief tutorial on integrating Omnitracker with JIRA REST API. http://wynalazkowo.bloog.pl/id,360486784,title,Omnitracker-eksport-danych-do-REST-API,index.html Best Regards, Magda

    Magdalena OTE Newbie Gefragt auf 14. August 2017 in Automation Interface.
    • 91 views
    • 2 answers
    • 1 votes
  • Hello, how do i copy values from 3 fields into a Textfield? Best Regards

    Flo OTE Newbie Gefragt auf 11. April 2017 in Standardfunktionen.
    • 37 views
    • 1 answers
    • 0 votes
  • Hi, I am using a view to see the open incidents that havent had any changes during the last 10 days. I would like to send in bulk to all those incidents an email to the responsible as a reminder that the ticket is still on his list. How can i do that?

    De Rijcke Frederik OTE Newbie Gefragt auf 5. April 2017 in Email Gateway.
    • 41 views
    • 2 answers
    • 0 votes
  • How can I define the Headline/ Field  in Detail View for Mobile Clients?

    • 22 views
    • 0 answers
    • 0 votes
  • Greetings. I am looking into how to develop api for OT towards eg. Zendesk Is it possible to get instructions/help towards this process. BR Lars

    Lars Knudsen OTE Newbie Gefragt auf 24. März 2017 in Interface Bus.
    • 84 views
    • 3 answers
    • 0 votes
  • Hello, is it possible to  create/pass incidents from check_mk server (Centos7) to Omnitracker via script (python or bash) ? Via Web Service ? Just examples to get me going. Thanks in advance

    Tex OTE Newbie Gefragt auf 26. Januar 2017 in Administration.
    • 66 views
    • 4 answers
    • 0 votes
  • Hello, Is there a possibility to execute print task (output as WORD document) and redirect this file to chosen request as attachment? I execute mentioned task from form [on button click] as: Execute method of OtTask object// object.Execute (requests As OtRequests, export_filename As String, type As Integer [, parameters As IOtNameValuePairs]) Best Regards, Magda

    Magdalena OTE Newbie Gefragt auf 12. Januar 2017 in Import & Export.
    • 28 views
    • 2 answers
    • 0 votes
  • Hello 🙂 I’m running OT 10.5, and all system generated emails regarding an incident are  added into communication history, but if you manually send an email from incident form by pressing the mail icon next to responsible or affected person than that email will not be stores inside communication history, it will however be in associated emails, same thing hapends if you right click on an incident and manually send any of the emails, does anyone know why this is happening? if i force the after modification email cript than nothing happends, but if i force after creating comhist population script than all emails …

    Chris Szkoda OTE Newbie Gefragt auf 4. September 2016 in Standardfunktionen.
    • 88 views
    • 2 answers
    • 0 votes
  • I can change tree view settings by superadmin (ie add/modify some VB) How it can be set for other user (after login as ordinary user there are no changes made by superuser)

    Adam Wolny OTE Newbie Gefragt auf 9. Mai 2016 in Administration.
    • 32 views
    • 1 answers
    • 0 votes